Terms of service

 1 Scope of application
The deliveries, services and offers of Maisfeld Bucher & Paladino (Trendeak.ch) solely based on these terms and conditions, even if they are not expressly agreed again. By order of the goods or services, these terms are accepted. General conditions of purchase are hereby rejected. Deviations from these conditions are only valid if confirmed in writing.

2 Offer and conclusion of contract
The offers of Maisfeld Bucher & Paladino (Trendeak.ch) in price lists, advertisements and flyers are non-binding. Orders are for Maisfeld Bucher & Paladino (Trendeak.ch) only after written confirmation by email binding. Confirmations will be created only on request.

2.1. The information in our sales documents (drawings, diagrams, pictures, weights, measures and other benefits) are to be understood as a guide only and are not guarantees of properties, unless they are expressly designated as binding in writing.

3 Delivery & Returns
In Switzerland and the Principality of Liechtenstein, the shipping is free of charge for over bills totaling CHF 50 - with Swiss Post. Shipments outside of Switzerland can't be returned or changed, returns will be not accepted. However, if the entire order returned without a single article retain a fee of CHF 9.50 will be charged for the processing and packaging. For deliveries to European countries, we charge the rates of the Swiss Post. Any separately incurred import or customs fees charged to the recipient. After mailing and you will be notified by e-mail so.

4 Payment
The following payment methods are available:
Individuals resident in Switzerland as well as companies and organizations with Swiss entry in the commercial register, we supply to account for a positive credit rating. However Maisfeld Bucher & Paladino (Trendeak.ch) reserves the right to refuse for any reason the delivery invoice.
The invoice is due within 30 days of invoice. In addition, we reserve the right to provide for advance payment for orders over 300.00 CHF we require a prepayment. Maisfeld Bucher & Paladino (Trendeak.ch) is in arrears with payments, from the second letter (each shipment by e-mail) a fine of CHF 10 - to invoice. If payment is still inevitable Maisfeld Bucher & Paladino (Trendeak.ch) from the requirement of a debt collection company. The cost implications for customers are a reminder fee of CHF 20 - and an interest rate of 8% per year.
Payment is made via your PayPal Account payments@maisfeld.ch.

5 credit check
Maisfeld Bucher & Paladino (Trendeak.ch) reserves the right to request clarifications about the creditsituation of customers and can pass on customer data to third parties for this purpose.

6 delivery deadlines
Basically your order will be shipped in 7 to 9 working days. Should this not be possible, in exceptional cases, We will notify you.
7 minimum order value
We have no minimum order value.

8 prices
Are the determining factor set out in our order confirmation. These are fixed for stock at time of order. Supply shortages and errands the price applicable on the day of order. The prices are in Swiss Francs including VAT, unless otherwise agreed, plus transportation costs.

9 Exchange / Return Policy
After receipt of the goods we will give you a 10 day exchange or return policy. It is taken only goods in perfect, unworn condition. Smelling goods or articles where the original tags have been removed, can not be taken back. The postage cost for return will be borne by the customer, receipt and inspection of returned goods will refund the purchase price by crediting back. If you do not retain any single article, and do not want replacement item, a fee of CHF 9.50 will be charged for packaging and processing the order.

10 default of acceptance
If the buyer refuses or says, not wanting to accept the goods the acceptance of the delivery items after expiration of a grace period, Maisfeld Bucher & Paladino (Trendeak.ch) may refuse to honor the contract and claim damages for non-performance. Maisfeld Bucher & Paladino (Trendeak.ch) is entitled to demand lump sum as damages either either 20% of the purchase price or replacement of the effective damage by the buyer.

11 deliveries
Visible differences in quantity must be reported in writing immediately upon receipt of goods, quantity differences concealed within 5 days of receipt of goods the Maisfeld Bucher & Paladino (Trendeak.ch) and the carrier. Complaints regarding damage, delay, loss or poor packaging must be reported immediately upon receipt of shipment.

12 Passing of Risk
The risk passes to the buyer once the shipment has been handed over to the person performing the transport. If shipment is delayed through no fault of ours or is impossible, the risk passes to the notification of readiness for shipment to the buyer. An agreed upon in individual cases taking over the transport costs through Maisfeld Bucher & Paladino (Trendeak.ch) does not affect the passage of risk.

13 Warranties
The warranty in accordance with the following provisions shall be 1 year, unless expressly agreed otherwise in writing.

13.1 The warranty period starts from the delivery date. If our operating or maintenance instructions are not followed, changes, replacement of parts or supplies used that do not meet the original specifications, any warranty if the defect is due to this. This also applies if the defect is improper use, storage and handling of the product or unauthorized modifications which is due to open by devices. Insignificant deviations of warranted characteristics of the goods not trigger any warranty rights.

13.2 Liability for normal wear and wear and tear is excluded.

13.3 Warranty claims against Maisfeld Bucher & Paladino (Trendeak.ch) are available only to the immediate purchaser and are not transferable.

14 Returns
For returns we require that the defective product or device will be returned with a completed repair form and a copy of the invoice to which the item is delivered to Maisfeld Bucher & Paladino (Trendeak.ch) for repair or delivered. The shipping costs will be borne by the purchaser. Through the exchange of parts or whole products come no new warranty periods in force. The warranty is limited solely to the repair or replacement of the damaged delivery items.

15 Retention of title
The delivered goods remain our property until full payment of Maisfeld Bucher & Paladino (Trendeak.ch)

16 Limitation of Liability
Compensation claims from impossibility of performance, breach of contract, negligence of contract or tort, are excluded both against us and against our vicarious agents, unless there is intent or gross negligence. No liability is accepted for any consequential damages arising from the use of the products.

17 Copyrights
Apply only the provisions of the manufacturer's license agreement.

18 Privacy Policy
Maisfeld Bucher & Paladino (Trendeak.ch) is entitled to process regarding the business connections or in connection with these data obtained about the buyer, regardless of whether they come from the buyer or by third parties in accordance with the Federal Data Protection Act.

19 Jurisdiction
Biel is exclusively jurisdiction for all disputes arising from the contractual relationship, directly or indirectly arising disputes. The contract shall be governed by Swiss law.

Brügg, 24.05.2013